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SQL Server Forum / Other Technologies / Full-Text Search / September 2005

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SqlServer 2000, MSSearch and Fulltext search problems

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Tim Skau - 21 Sep 2005 18:45 GMT
Hello.
I hope someone can help me with this one.

We have an SqlServer2000 database SP3, running on Win2003 server.
On of the tables in one of the databases we use the fulltext search, and we
have set up schedules jobs, one doing a incremental population on the
catalog every hour from 07.00 to 19.00, and one doing a full text indexing
on the table once a week.

The dbserver is also rebooted once a week.

What happens from time to time is that when we use the ASP.NET application
and searching the table using a "CONTAINS", then we get an error message
saying that indexing is not setup on the server, or some other error
message.

When we try to do an incremental population or rebuild the catalog from
SQLServer Enterprise Manager, we get an error message saying that the
operation can't be executed. When we try to restart the MSSearch service,
the server goes into BlueScreen(!).

The eventlog states sometimes that the catalog index is corrupt.

What can be done here? I have tried to search msdn but I have found no help
there.
If you can help, or have suggestions what to do, it would be great.

Regards
Tim
John Kane - 22 Sep 2005 03:52 GMT
Tim,
I've worked with SQL FTS since it was first incorporated in SQL 7.0 Beta3 in
1998 and I've never heard of the MSSearch service blue-screening NT4, Win2K
or Win2003... Something, seriously wrong here... Can you ensure that all
past changes to the MSSQLServer startup account & password have been done
via the Enterprise Manager and not the Component Applet?

Additionally, can you confirm that the MSSearch services is started and
running under the System Account (LocalSystem)? If not, reset the MSSearch
service  to the System Account (LocalSystem) and then stop & restart that
service. Finally, review your server's Application event log for any
"Microsoft Search" or MssCi source event warnings or errors, especially
check all  MssCi source events (including informational) as there may be
possible FT Catalog corruption that may be the cause of this issue.

Thanks,
John
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SQL Full Text Search Blog
http://spaces.msn.com/members/jtkane/

> Hello.
> I hope someone can help me with this one.
[quoted text clipped - 25 lines]
> Regards
> Tim
Tim Skau - 22 Sep 2005 07:37 GMT
Thank you for your reply, and yes I know something is seriously wrong. :-)
I have worked with SqlServer 2000 for 3 years now, and I have nexer
experienced this.
I forgot to mention that we run Win2003 under a VMWare server, but I can't
see that it should the cause of the problem. (?)

One possibility, as you mention, could be that catalog corruption is the
cause of this issue.
Any suggestions how we can avoid that or repair the corrupted catalog? As I
mentioned, whenever we try to restart the mssearch, either from the Services
panel or from the SqlServer Services Manager, the server goes into blue
screen - approx 80% of the times we do it.

As far as I know, all changes has been done via the Ent. Man, and the
MSSearch service is running under "Local System Account", which is, as far
as I know, the default setting after the installation. This has not been
changed.

Regards
Tim

> Tim,
> I've worked with SQL FTS since it was first incorporated in SQL 7.0 Beta3
[quoted text clipped - 42 lines]
>> Regards
>> Tim
John Kane - 23 Sep 2005 03:39 GMT
You're welcome, Tim,
Yea, VMWare might be an issue here... While I believe SQL Server can run
successfully under this software, I'm not as sure about the "Microsoft
Search" service. The MSSearch service is a windows-specific utility and due
to the fact that the FT Catalogs files are stored and maintained outside of
SQL Server, there may disk-level I/O issues. Note, I know that SQL Server is
fully supported by Microsoft under Virtual Server 2005, I suspect that this
configuration may only be supported by VMWare. You might want to open a
support issue with VMWare to confirm this.

Did you see specific corruption errors in your server's application event
log? If so, (and its a big if) the FT Catalog corruption can be  workaround
via dropping and re-creating the FT Catalog and run a Full Population, but
this may not prevent the problem from re-occurring...

Hope that helps!
John
Signature

SQL Full Text Search Blog
http://spaces.msn.com/members/jtkane/

> Thank you for your reply, and yes I know something is seriously wrong. :-)
> I have worked with SqlServer 2000 for 3 years now, and I have nexer
[quoted text clipped - 64 lines]
>>> Regards
>>> Tim
 
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