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SQL Server Forum / General / Setup / October 2008SQL server 2005 express setup fails unexpectedly
On my W2k machine the installation process of SQK Server 2005 Express aborts with: "SQL server setup unexpectedly failed". I already deinstalled the Beta and SQL Server 7 from this host, still without succes. The setup process writes the following log entries shown below. Any help is appreciated! Best regards, Martin ---------------- Summary.txt: Microsoft SQL Server 2005 9.00.1399.06 ============================== OS Version : Microsoft Windows 2000 Professional Service Pack 4 (Build 2195) Time : Thu Jan 12 12:31:04 2006 ---------------- SQLsetup0001_...._Core.log: Microsoft SQL Server 2005 Setup beginning at Thu Jan 12 12:31:04 2006 Process ID : 676 c:\667892ed0de754ae9ea6eda6713f7e\setup.exe Version: 2005.90.1399.0 Running: LoadResourcesAction at: 2006/0/12 12:31:4 Complete: LoadResourcesAction at: 2006/0/12 12:31:4, returned true Running: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4 Loaded DLL:c:\667892ed0de754ae9ea6eda6713f7e\xmlrw.dll Version:2.0.3604.0 Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false Error: Action "ParseBootstrapOptionsAction" failed during execution. Error information reported during run: Could not parse command line due to datastore exception. Source File Name: utillib\persisthelpers.cpp Compiler Timestamp: Fri Jul 29 01:13:55 2005 Function Name: writeEncryptedString Source Line Number: 124 ---------------------------------------------------------- writeEncryptedString() failed Source File Name: utillib\persisthelpers.cpp Compiler Timestamp: Fri Jul 29 01:13:55 2005 Function Name: writeEncryptedString Source Line Number: 123 ---------------------------------------------------------- Error Code: 0x800706b5 (1717) Windows Error Text: The interface is unknown. Source File Name: cryptohelper\cryptsameusersamemachine.cpp Compiler Timestamp: Mon Jun 13 14:30:00 2005 Function Name: sqls::CryptSameUserSameMachine::ProtectData Source Line Number: 50 1717 Could not skip Component update due to datastore exception. Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:49 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "InstallMediaPath" {"SetupBootstrapOptionsScope", "", "676"} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:50 2005 Function Name: SetupBootstrapOptionsScope.InstallMediaPath Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupBootstrapOptionsScope" Running: ValidateWinNTAction at: 2006/0/12 12:31:4 Complete: ValidateWinNTAction at: 2006/0/12 12:31:4, returned true Running: ValidateMinOSAction at: 2006/0/12 12:31:4 Complete: ValidateMinOSAction at: 2006/0/12 12:31:4, returned true Running: PerformSCCAction at: 2006/0/12 12:31:4 Complete: PerformSCCAction at: 2006/0/12 12:31:4, returned true Running: ActivateLoggingAction at: 2006/0/12 12:31:4 Error: Action "ActivateLoggingAction" threw an exception during execution. Error information reported during run: Datastore exception while trying to write logging properties. Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:49 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "primaryLogFiles" {"SetupStateScope", "", ""} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:50 2005 Function Name: SetupStateScope.primaryLogFiles Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupStateScope" 02AFCFC4Unable to proceed with setup, there was a command line parsing error. : 2 Error Code: 0x80070002 (2) Windows Error Text: The system cannot find the file specified. Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:50 2005 Function Name: SetupBootstrapOptionsScope.InstallMediaPath Source Line Number: 44 Class not registered. Failed to create CAB file due to datastore exception Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:49 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "HostSetup" {"SetupBootstrapOptionsScope", "", "676"} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Fri Jul 29 01:13:50 2005 Function Name: SetupBootstrapOptionsScope.HostSetup Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupBootstrapOptionsScope" Message pump returning: 2 Hi Martin, Welcome to use MSDN Managed Newsgroup! From your descriptions, I understood you cannot install SQL Server 2005 Express Edition with the error message Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false Error: Action "ParseBootstrapOptionsAction" failed during execution. Error information reported during run: If I have misunderstood your concern, please feel free to point it out. First of all, since you have installed beta version of SQL Server 2005 before, please use Windows Installer CleanUp to remove the possible remainings in your system. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301/en-us Secondly, would you please let me know 1. Does you login account has local administrator privilege? 2. Are you installing the SQL Server 2005 Express on failover clustering node? 3. Whether you have use this installation CD/package to make a complete install of SQL Server 2005 Express successfully? Sincerely yours, Michael Cheng Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. =====================================================  SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. Hi Michael, > From your descriptions, I understood you cannot install SQL Server 2005 > Express Edition with the error message > > Complete: ParseBootstrapOptionsAction at: 2006/0/12 12:31:4, returned false Well, the error message is so long that I don't know which part is really relevant, but I hope somebody at MS is able to interpret that error log entry. > First of all, since you have installed beta version of SQL Server 2005 > before, please use Windows Installer CleanUp to remove the possible > remainings in your system. I did use some tool offered by MS to remove the Express beta versions. I have to check whether it was this specific tool you mention. > 1. Does you login account has local administrator privilege? Yes. I also installed Visual Web Dev Express without error message during installation. > 2. Are you installing the SQL Server 2005 Express on failover clustering > node? No. Normal laptop. > 3. Whether you have use this installation CD/package to make a complete > install of SQL Server 2005 Express successfully? No. I tried to install form downloaded file. Thanks. Best regards, Martin > > First of all, since you have installed beta version of SQL Server 2005 > > before, please use Windows Installer CleanUp to remove the possible > > remainings in your system. > I did use some tool offered by MS to remove the Express beta versions. I > have to check whether it was this specific tool you mention. I used Windows installer clean-up now and removed everything that had SQL in the name. Still the same result: - The files are extracted into a temp directory - The error message is shown - the temp directory is deleted Best regards, Martin Hi Martin, ParseBootstrapOptionsAction is an internal API call and usually it is caused on SQL Server failover clustering so it's strange that you installation on laptop report this error message. To find out the root cause of this issue we need to analyze memory dumps, this work has to be done by contacting Microsoft Customer Service and Support. Therefore, we probably will not be able to resolve the issue through the newsgroups. If the issue is urgent, I recommend that you open a Support incident with Microsoft Customer Service and Support so that a dedicated Support Professional can assist with this case. If you need any help in this regard, please let me know. For a complete list of Microsoft Customer Service and Support phone numbers, please go to the following address on the World Wide Web: http://support.microsoft.com/directory/overview.asp Sincerely yours, Michael Cheng Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. Did you ever reach a resolution on this issue? I am having the identical problem and would like to know how to fix it. Thx. > Hi Martin, > [quoted text clipped - 24 lines] > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. No, I tore out all remainders of previous SQl Server and Visual Studio installations on the computer according to various instructions found on the Internet, even increased the main memory of the laptop, but still no success. It's a real pain. I have sort of given up my hope of getting any help from MS on this. BR/Martin > Did you ever reach a resolution on this issue? I am having the identical > problem and would like to know how to fix it. Thx. [quoted text clipped - 27 lines] > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. Hello Martin, From the log sqls::CryptSameUserSameMachine::ProtectData, it seems the issue is related crypto subsystem of the OS has become damaged. You may try the following article to test the sitaution: You receive error message 0x80090016 or error message 0x8009000f when you try to schedule a task http://support.microsoft.com/default.aspx?scid=kb;en-us;246183 Also, you may want to re-apply Win2000 SP4 and try the SQL express setup again. As Michael mentioned, since the issue is cuased by internal API call, to find the root cause, please contact CSS directly so that they may find some clues by dump analysis or live debug. Thanks for your understanding. Best Regards, Peter Yang MCSE2000/2003, MCSA, MCDBA Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. Hello Peter, Great! That was the solution: The Protected Storage service was not running on my computer. Now it installed and works perfectly. Thanks a lot! Best regards, Martin > Hello Martin, > [quoted text clipped - 25 lines] > > This posting is provided "AS IS" with no warranties, and confers no rights. Hello Martin, Welcome! Great to see the issue is resolved. :-) Regards, Peter Yang MCSE2000/2003, MCSA, MCDBA Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. I had this problem too but Protected Storage was on. The error in the log file was the same. After trying all of the possible solutions I could from around the web and it still not working, I was tearing my hair out. This was on a customer's custom Windows 2000 Pro build. After a good amount of delving with RegMon, I found out why it was not installing on my customer's build: there was a missing registry key. HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData When a user is created on a system, the AppData key is copied from the .Default area of the registry: HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData It seems the key had been messed up in my customer's build. Both should be a REG_EXPAND_SZ and both should be set to %USERPROFILE%\Application Data Note that if the key is missing on your system, you might have problems when you put it back in as many programs seem to failover to using the Local AppData key if it's missing. You might have to set the AppData key to %USERPROFILE%\Local Settings\Application Data Arron Same thing on a fairly fresh XP Pro sp2. Visual Studio 2005 Pro pre-installed without MSDE 2005 EE. Adding the key solved the problem. /JJ "Arron Rouse" skrev: > I had this problem too but Protected Storage was on. The error in the log > file was the same. After trying all of the possible solutions I could from [quoted text clipped - 22 lines] > > Arron praise Jesus, and Arron Rouse, for this one. Thank you. I even un-installed the entire Dev Env and started all over and same thing, dang registry. Thanks. I've actually been having a problem with SQL Server also. The Company I work for just recently joined the Microsoft Developers Program and I was trying to install Accounting Professional 2007. Apparantly SQL Server 2005 is needed to run this (maybe so more than one user can see the records for the company). Anyway, I try to install, but SQL Server installation fails and then the rest fails because that is needed. I will post the most recent Setup Log and hopefully someone here will be able to help me out. I tried virtually everything to fix this (That which was posted in this thread). I looked on the Microsoft page also to see if this was a common problem, but those solutions didn't work either. I'm also having an issue with Windows Update (that whole genuine advantage thing. I don't think it works right on my computer) I wonder if these are related issues. Microsoft SQL Server 2005 Setup beginning at Mon Jul 30 00:38:21 2007 Process ID : 1632 d:\9d36de797de171c84e579477d421\setup.exe Version: 2005.90.2047.0 Running: LoadResourcesAction at: 2007/6/30 0:38:20 Complete: LoadResourcesAction at: 2007/6/30 0:38:20, returned true Running: ParseBootstrapOptionsAction at: 2007/6/30 0:38:20 Loaded DLL:d:\9d36de797de171c84e579477d421\xmlrw.dll Version:2.0.3609.0 Complete: ParseBootstrapOptionsAction at: 2007/6/30 0:38:21, returned false Error: Action "ParseBootstrapOptionsAction" failed during execution. Error information reported during run: Could not parse command line due to datastore exception. Source File Name: utillib\persisthelpers.cpp Compiler Timestamp: Wed Oct 26 16:38:20 2005 Function Name: writeEncryptedString Source Line Number: 124 ---------------------------------------------------------- writeEncryptedString() failed Source File Name: utillib\persisthelpers.cpp Compiler Timestamp: Wed Oct 26 16:38:20 2005 Function Name: writeEncryptedString Source Line Number: 123 ---------------------------------------------------------- Error Code: 0x80070002 (2) Windows Error Text: The system cannot find the file specified. Source File Name: cryptohelper\cryptsameusersamemachine.cpp Compiler Timestamp: Wed Oct 26 16:37:25 2005 Function Name: sqls::CryptSameUserSameMachine::ProtectData Source Line Number: 50 2 Could not skip Component update due to datastore exception. Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:20 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "InstallMediaPath" {"SetupBootstrapOptionsScope", "", "1632"} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:21 2005 Function Name: SetupBootstrapOptionsScope.InstallMediaPath Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupBootstrapOptionsScope" Running: ValidateWinNTAction at: 2007/6/30 0:38:21 Complete: ValidateWinNTAction at: 2007/6/30 0:38:21, returned true Running: ValidateMinOSAction at: 2007/6/30 0:38:21 Complete: ValidateMinOSAction at: 2007/6/30 0:38:21, returned true Running: PerformSCCAction at: 2007/6/30 0:38:21 Complete: PerformSCCAction at: 2007/6/30 0:38:21, returned true Running: ActivateLoggingAction at: 2007/6/30 0:38:21 Error: Action "ActivateLoggingAction" threw an exception during execution. Error information reported during run: Datastore exception while trying to write logging properties. Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:20 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "primaryLogFiles" {"SetupStateScope", "", ""} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:21 2005 Function Name: SetupStateScope.primaryLogFiles Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupStateScope" 00E2CFC0Unable to proceed with setup, there was a command line parsing error. : 2 Error Code: 0x80070002 (2) Windows Error Text: The system cannot find the file specified. Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:21 2005 Function Name: SetupBootstrapOptionsScope.InstallMediaPath Source Line Number: 44 Class not registered. Failed to create CAB file due to datastore exception Source File Name: datastore\cachedpropertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:20 2005 Function Name: CachedPropertyCollection::findProperty Source Line Number: 130 ---------------------------------------------------------- Failed to find property "HostSetup" {"SetupBootstrapOptionsScope", "", "1632"} in cache Source File Name: datastore\propertycollection.cpp Compiler Timestamp: Wed Oct 26 16:37:21 2005 Function Name: SetupBootstrapOptionsScope.HostSetup Source Line Number: 44 ---------------------------------------------------------- No collector registered for scope: "SetupBootstrapOptionsScope" Message pump returning: 2 Sorry this post was so long. I'm sure someone here can help. Thanks in advance! This totally worked!! My error was on WIN XP Pro sp2 with SQL Server 2005 Standard sp2. Up until a few weeks ago, things had been working perfectly fine, but then this error started when I tried to open tables or look at DB diagrams through SSMS: Could not find the specified file. (SQLEditors) So, as I found out through research on other posts, the fix was to uninstall and reinstall sql server 2005. Unfortunately, I was getting another error (presumably related) that said that I couldn't uninstall the software. The error was error_code 50000 and related to sqleditor.rll with at utillib\persisthelpers.cpp@ActivateLoggingAction@writeEncryptedString@0x 2. This fix worked to solve that problem even though the Local AppData key was present and the AppData keyword was set to the same value as the Local AppData key. Weird, but what a relief to get it working. THANKS!!! Thank you so much!!! I have been struggling with this for over a week. -- Neal Ganslaw MCP | MCAD.NET | MCDBA Thanks! This fix worked on Windows Server 2003 Enterprise Edition as well. Hi, Adding HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Us er Shell Folders\AppData solved the problem. It was a PC with preinstalled XP Pro SP2. Thanks a lot. I am hitting the same issue on a sql 2005 cluster install. Is there anything different for that scenario? I checked the services on both nodes and the Protected storage service is running. The o/s is windows 2003 sp2. Both servers have the registry values set to c:\documents and settings\%userid%\Application data |
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